App maintenance: scope the work before the price
Silent video: no voiceover, music or sound effects. This transcript repeats every on-screen word and describes each scene.
The film includes the topic label "App maintenance budget", the note "Illustrative diagram", the TecnoStack logo and progress numbers 1, 2, 3, 4, 5, 6. Elements enter and leave during transitions; in portrait, the closing sign-off replaces the footer.

[0:00–0:05] Beat 1 of 6 (intro)
Kicker: TECNOSTACK
Headline: Budget for the next app release
Support: Start with the support scope
Diagram (flow): Scope; Quote; Approve
Connections: Scope → Quote; Quote → Approve
Highlighted: Quote
Scene: Illustrative flow diagram: Scope, Quote, Approve. No prices or measured outcomes.

[0:05–0:10] Beat 2 of 6 (step1)
Kicker: 01
Headline: Separate the budget lines
Support: Engineering and provider charges
Diagram (decision paths): App budget; Support work; Provider bills
Connections: App budget → Support work; App budget → Provider bills
Highlighted: Support work
Scene: Illustrative split diagram: App budget, Support work, Provider bills. No prices or measured outcomes.

[0:10–0:15] Beat 3 of 6 (step2)
Kicker: 02
Headline: Check the included defect period
Support: Read the delivered scope
Diagram (flow): Agreement; Coverage; Separate quote
Connections: Agreement → Coverage; Coverage → Separate quote
Highlighted: Coverage
Scene: Illustrative flow diagram: Agreement, Coverage, Separate quote. No prices or measured outcomes.

[0:15–0:20] Beat 4 of 6 (step3)
Kicker: 03
Headline: Define the incident owner
Support: Agree the coverage hours
Diagram (hub and spokes): Owner; Acknowledge; Investigate; Recover
Connections: Owner → Acknowledge; Owner → Investigate; Owner → Recover
Highlighted: Acknowledge
Scene: Illustrative network diagram: Owner, Acknowledge, Investigate, Recover. No prices or measured outcomes.

[0:20–0:25] Beat 5 of 6 (step4)
Kicker: 04
Headline: Test before approving updates
Support: Use both languages
Diagram (flow): Test build; Arabic + English; Approve
Connections: Test build → Arabic + English; Arabic + English → Approve
Highlighted: Arabic + English
Scene: Illustrative flow diagram: Test build, Arabic + English, Approve. No prices or measured outcomes.

[0:25–0:30] Beat 6 of 6 (close)
Kicker: TECNOSTACK
Headline: Compare the same support scope
Support: Bring your release history
Diagram (timeline): Scope; Responsibilities; Quote
Connections: Scope → Responsibilities; Responsibilities → Quote
Highlighted: Responsibilities
Sign-off: TecnoStack logo and tecnostack.com
Scene: Illustrative timeline diagram: Scope, Responsibilities, Quote. No prices or measured outcomes.